We deeply appreciate your interest in our online database. We understand that your privacy is our responsibility. For this reason, we formalized our Privacy Policy, which is equal for all users. By continuing to use our database, you automatically accept the conditions of this Privacy Policy. If some sentences in the text below appear unclear or insufficient to clarify an issue, email us your questions to [email protected].
Please read this Privacy Policy to know what personal information we collect and how we may subsequently use it. If you disagree with any statement of this document, you should immediately stop using our database.
Information We Collect
Personally Identifiable Information (hereinafter – personal information) is any information that can directly or indirectly identify the person described by such data. There are two ways we collect personal information. The first is the one you voluntarily provide us while registering on our platform or otherwise contacting us. The second category of information is automatically collected data.
Voluntarily Provided Information
This personal information, its extent, and its retention period depend on the context of your interactions with us, your path on our website, and the features you use. It may include the following:
- Your name and contact data. When you register on Chalky Papers, you specify your name, email, phone number, and other related contact data. This information will only be used to process any orders, keep you updated, ask for clarifications regarding your donated papers, or request additional materials.
- Credentials. We store your encrypted login data for your further authentication and account access. Still, our staff cannot access this information. Its application is totally automatic.
- Transaction data. We only work with secure and trustworthy payment systems. No billing details are revealed to third persons. To prevent online fraud, we send your payment receipt and I.D. information for you to verify.
- Phone calls history and chat logs. We make every effort to improve our services. That is why we train our support team using the records of previous interactions with our users.
All this information will be retained for a reasonable period. However, we never store your payment details, transactions, bank accounts, or credit card numbers. We use reliable and reputable third-party contractors to carry out such operations.
We always prioritize the security of the personal information of our users. Still, we insistently ask you to consider that the Internet is not a 100% secure method of electronic transmission. With the help of all reasonable means, we do our best to protect your data and ensure the highest level of confidentiality.
If at any moment you would like to have your records deleted from our website and/or database, please email us at [email protected]. It usually takes us up to two days to delete such information from our records.
Automatically Provided Information
During your visit to chalkypapers.com, we automatically collect certain information about you. It does not directly relate to your identity (like in the case of your name or contact details). The list of the information may vary, but it usually includes the type and characteristics of your device, IP address, browser type, operating system, country, location, language preferences, referring URLs, time of entry to and exit from our website, etc. We mainly need this information to maintain the operability and security of Chalky Papers, but it may also be used for our internal analytical studies and/or reporting.
Legal Basis for Collection of Personal Information
We are entitled to collect and store your personal information for a reasonable period of time due to the following legal basis, as the case may require:
- your express consent for collecting and storing your personal data;
- the requirements of any effective agreements with our users and service providers;
- requirements of the applicable law;
- the reasonable need to protect our website from any form of fraud or malware.
Protection of Personal Information
We make a reasonable effort to protect Nerdy Gang from viruses, security holes, malware, and other similar threats. In particular, we use secured networks to make your presence here safe and pleasurable. If a data breach happens despite all our precautions, we will shortly notify all our visitors, users, and vendors via a standard in-site notification. It will take place within one business day.
Duration of Storage of Personal Information
We will retain your personal information only during the reasonable period to carry out our activity and delete or anonymize it as soon as there is no ongoing legitimate need to process it. Longer retention is possible if required or permitted by the applicable law. If it is impossible to delete or anonymize your personal information (for example, when it has been transmitted to backup archives), we will isolate it from further processing and securely store it until deletion or anonymization becomes possible.
Cookies and Log Files
Chalky Papers uses cookies to collect information about its visitors, their activity on our website, and preferences in choosing among our services. This information is only used to personalize our platform to each browser type and improve your user experience.
Chalky Papers uses log files. It is a common practice among online databases. In brief, these files register the visitors’ personal information in order to analyze their activity. It is the information discussed above in the section of Automatically Provided Information. It allows us to operate Chalky Papers, analyze the users’ trends, follow their activity, and calculate the demographic statistics.
Third-Party Providers and Affiliates
From time to time, the correct functioning of chalkypapers.com may require disclosing of your personal information to our third-party providers or affiliates. Such entities may include auditing companies, transaction processing services, and marketing enterprises.
If you have questions on the privacy policies of affiliates or third-party providers, please visit their websites. We bear no responsibility for their advertising methods, personal information storage procedures, or relations with their users.
Privacy of Minors
We never knowingly request personal information from or market our products to children under the age of 16. By using Chalky Papers, you represent and warrant that you are at least 16 or that you are the parent or guardian and consent to using our resource by your minor dependent. Whenever we learn that we have unknowingly collected personal information from users under the age of 16, we will deactivate their accounts and take all reasonable measures to delete such information from our records. If you have learned that we have collected any personal information from children below 16 years of age, please write us at [email protected].
General Data Protection Regulation (GDPR) Compliance
For ChalkyPapers users located in the European Union, we committed to complying with the GDPR (General Data Protection Regulation) and acknowledge the rights it grants you.
Under the GDPR, you have the right to know and understand the information we have collected and hold about you:
- The specific pieces of your personal information we have collected.
- The categories of your personal information we have collected.
- The categories of sources from which your personal information is collected.
- The commercial purpose for collecting your personal information.
- The categories of third parties we share your personal information.
- The expected period for which we will store your personal data.
If you find out that your personal data is inaccurate or incomplete, you can request the correction of your personal information, and we will promptly address it.
We respect your right to request the pause of processing your personal data under certain circumstances, such as:
- Disputing the accuracy of the personal data.
- Objecting to the erasure of personal data while requesting its restriction.
- No longer need personal data for processing purposes.
- Objecting to the processing based on legitimate grounds while awaiting the verification of your interests.
Additionally, you may have the right to data portability, objection to processing, withdrawal of consent, objection to the processing of personal data for direct marketing purposes, and deletion of your personal data from our system, subject to specific conditions being met.
To make a request under the GDPR or exercise any other data rights under EU law, please contact us at [email protected] providing your full name, email address, and the reason for your inquiry.
CCPA Privacy Rights (Do Not Sell My Personal Information)
The CCPA (California Consumer Privacy Act) grants ChalkyPapers users additional rights to California residents. You have the right to know the data that we have collected about you in the past 12 months, including:
- The categories of your personal information we have collected.
- The sources from which we collect your personal information.
- The commercial purpose for collecting your personal information.
- The third parties we shared your personal information.
- The specific pieces of personal information we have collected about you.
You may request the deletion of the personal information we have collected from you. However, there are cases when we are unable to fulfill your request:
- Completion of a transaction you initiated.
- Providing you with a product or service.
- Protecting your security.
- Complying with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et seq.).
- Complying with a legal obligation.
- Make other internal and lawful uses of the information that are compatible with the context in which you provided it.
You have the right to request information about our disclosure of personal information to third parties for their direct marketing purposes during the previous calendar year. This request is free and can be made once a year. Additionally, you have the right not to be discriminated against for exercising any of the aforementioned rights.
To request access to or deletion of your personal information, or to exercise any other data rights under California law, please contact us at [email protected], providing your full name, email address, and the reason for your inquiry.
Limitations
This document shall apply only to our online activity and our online visitors. Respectively, this document is valid only for the personal information our visitors leave on our online platform, automatically or voluntarily. This Privacy Policy does not cover any data retained or collected outside chalkypapers.com.
Updated Version
Last update: September 18th, 2023. The right to change this Privacy Policy is reserved. Each new version will be published on this page and come into force upon its publication.